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What is Made to Order?Given our extensive range of sizes (XXSM-6X), maintaining stock on hand at all times would be prohibitively costly and space-consuming. Therefore, we operate on a Made-to-Order model. This approach enables us, as a small brand, to offer a diverse array of sizes and designs while granting customers the flexibility to choose from various colorways, sleeve styles, and more. Moreover, the Made-to-Order business model promotes more mindful shopping habits, conserves resources, and minimizes carbon emissions, thereby alleviating some of the environmental strain associated with the fashion industry. Unlike fast fashion, which often ends up in landfills within a year of purchase, many of our Bunni Designs customers have cherished their purchases for years — Bunni personally owns dresses that are a decade old! However, it's essential to acknowledge the drawback of Made-to-Order, namely the longer wait times. Currently, the turnaround for items on our main website is 6-8 weeks. Additionally, due to the personalized nature of each order, size exchanges can be challenging. For quicker service, we offer faster turnaround times on our Etsy shop - www.lovelibunni.com!
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What is Heat Sublimation?Heat dye-sublimation printing enables us to print our art onto textiles using specially manufactured inks with heat-activated dyes. After printing, the textiles undergo heat pressing and treatment, ensuring a permanent transfer. This method guarantees the ink won’t fade, flake, or diminish in quality over time, unlike traditional screen-printing methods. Because our art is seamlessly integrated into the fabric before assembly, it allow our artists greater creative freedom in design placement. Due to the handmade nature of these items, there may be slight variations in design placement or minor imperfections. Product measurements can vary by up to 1 inch. Please note that colors may appear differently in person due to variations in monitors. Thank you for your understanding! ♡
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Shipping InformationUnless otherwise noted, all of our apparel is ✂️ made-to-order ✂️. When you place an order with us we make it specifically for you, which takes time but cuts down on a lot of waste and cost involved with keeping things in stock. Our production & delivery times are estimates, we are unable to provide specific or guaranteed delivery times and recommend ordering as early as possible when buying for holidays/specific deadlines. 📮 US DOMESTIC: $8 | ⌛ 4 - 8 weeks. 📮 INTERNATIONAL: $18-$28 | ⌛ 6 - 10 weeks (Our Loveli Bunni shop has more affordable options for International shipping) 💌 Please double-check your mailing address to ensure it is correct to avoid delays and additional postage costs (buyer's expense). 💌 Shipping notifications with tracking information are emailed once Bunni has packaged your order. If you notice an incorrect address, please contact us immediately. We can update the address until Bunni drops it off with the carrier. Once in the carrier's hands, no further changes can be made. 💌 If your order is marked as delivered by the carrier but is lost or stolen, we can only provide a refund or replacement if a claim is approved by the carrier. 💌 Buyers are responsible for any fees or actions required to receive their package from customs. ⚡ Please note that once your package is handed off to the mail carrier, we have no control over it or any delays that may occur. We understand how frustrating mail delays can be, and our small brand appreciates your understanding and patience should any arise.
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Holiday Deadlines⚡️ Due to COVID-19 mail delays that are out of our control, we are not guaranteeing any specific turnaround or delivery dates at this time️ Please be aware of our Holiday deadlines to ensure you receive your items in plenty of time. For faster turnaround times and extended holiday deadlines please visit our Loveli Bunni Shop. 🎄CHRISTMAS 🎄 Please place standard orders no later than November 15th Please place rush orders no later than December 5th 👻 HALLOWEEN 👻 Please place standard orders no later than September 15th Please place rush orders no later than October 5th
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SizingEach product listed has an in-depth size chart you can reference. Please check the individual size charts for each item to determine which size would best fit you. Not all apparel fits the same, which is why we provide detailed notes on the size charts. Because of the hand-made nature of these items measurements can vary up to 1 inch. We have all of our size charts along with photos of our models and what sizes they are wearing here: SIZE CHARTS. If you need assistance in deciding what size to purchase, please don't hesitate to contact us. We want you to be comfortable and happy in the apparel you order from us.🌸
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Return & Exchange PolicyPlease contact us within 72 hours in the event that you receive a wrong or defective item and we will send an exchange or refund. ❣ We cannot refund due to ordering the incorrect size ❣ We only offer refunds or exchanges in the event that you receive a wrong or defective item. Because each item is made for you specifically when you order we are left out of pocket for our production team's labor, material costs, and any guest artist's commissions. This can really strain a small business such as ourselves. We hope one day to grow big enough to be able to offer effortless returns/exchanges but it is not feasible at this time. We urge our customers to look over our detailed size charts carefully before ordering. Please contact us if you need help selecting which size to order.
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Care InstructionsMost garments will have specific care tags inside; however, here are general care instructions that should apply to most: Turn garments inside out and machine or hand wash on a cold, gentle cycle. Avoid washing garments with velcro or zippers to prevent snagging. For garments with lots of straps (ex; Fairy Hem Dress) use a mesh delicates bag. Air or tumble dry with no or low heat for best results. Steaming is recommended over ironing; if ironing, use the lowest heat setting for synthetic fabrics and iron inside-out. ⚠️ Please note: Our cotton apparel may shrink due to natural fibers. Avoid washing or drying with heat. If there's a chance it might end up in a hot washer or dryer, we recommend ordering one size up to accommodate potential shrinkage. 🧼 Hand washing and air-drying will extend the lifespan of your garment compared to machine washing. While Bunni has washed hers in the washer and dryer for years without issue, we recommend prioritizing better care for your clothes than she typically does. 😋 🧺 Additional Care Tips: For stain removal, we recommend using Shout Advanced Gel or something similar. Apply stain remover as soon as you can, before washing. If your apparel has any signs of piling ( typically from snagging or brushing against corse things ) you can restore the fabric using a fabric shaver / defuzzer or razor. For items that have a lot of straps ( ex: Fairy Hem Dress ) we suggest using a mesh delicates bag.
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Cancellation Policy⚡️ IF YOU NEED TO CANCEL YOUR ORDER FOR ANY REASON PLEASE CONTACT US WITHIN 24 HOURS ⚡️ We cannot issue a full refund if you cancel after our team has started creating your order. Because each item is specifically made for you when you order we are left out of pocket for our production team's labor & material costs, which really strains a small business such as ourselves. We hope one day to grow big enough to be able to offer effortless cancellations, however, it is not feasible at this time.
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